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FAQ’s

Sau Bay Resort
FAQ's
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Accommodations

The following provides details on these amenities.

Water – All the water in our accommodation comes from our desalination plant and is perfect for drinking.

Electricity – We run 24hr power which is 240v/50htz. We request that air-conditioners
are turned off when not in your room.  We have plug adapters available. We do not have power converters.

Air Conditioning Unit – Is available at a small daily charge, except in the tent where we do not have any air conditioning.

Hair Dryer – Available in all bathrooms.

Mini Bar on Request – we are able to stock your mini-bar; please put your order at the Rain tree
Bar.

Tea & Coffee Facilities – Milk, sugar and a variety of complimentary teas and french press coffee
with an assortment of cookies is provided.

Daily Maid Service – House keeping will service your accommodation daily, and will do an
evening turn down.

Bath Accessories – Pure Fiji shower gel, hair conditioner and shampoo are in refillable dispensers
in the shower recess. Pure Fiji hand gel dispensers are on the vanity.

Fans – All accommodations have ceiling fans.

Mosquito Net – House keeping will prepare the net when they do the evening turn down
All windows are screened.

Towels –
We try to consider the environment and ask if you could hang up your towels if you wish
to re-use them. Towels in the laundry basket or on the floor will be taken to the laundry. Beach
towels are in your cottage and dive towels will be on the boat each day.

Bath Robes – We provide robes for your use during your stay.

Laundry – We offer a laundry service at a nominal price. Please do not do your laundry in your
accommodation as it uses too much water.

Staff – Tipping is generally not expected in Fiji; we do have a Staff Fund which you may wish to contribute; these contributions are divided out equally to ALL staff every two weeks.  We encourage Staff to open a separate savings account for their contributions.  Should you have any questions regarding the distribution of funds please ask any Staff  member or check at the office. We have a very strict no drinking policy for our staff; please do not offer any staff member alcohol.

Keys – When leaving your cottage please leave your key either at the office or The Bar.
The safe is located inside the cupboard. The key is attached to your cottage keys. On
departure please return your keys to the office; a fee will apply to keys not returned.

Sun Lounges & Hammocks – Are provided along the Ocean front. ‘Hanging Air-Chairs’ are also
along the Oceanfront.

Umbrellas – We have umbrellas available in your cottage.

Bugs & Spiders – None of the bugs or spiders in Fiji are dangerous. We do have an excellent bug
repellent available for sale.

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